FAQ

***Special Announcement***

Because of the Canada Post National Strike, shipments will be delayed.

I will contact everybody affected by the issue and  keep you updated as best as I can. If you haven't ordered yet and plan on doing so, please consider that your order will be delayed as long as Canada Post has not resumed operations.

Thank you very much for your understanding.

François

Where do you ship from?

• Montreal, Canada

What currency do you use?

• Canadian Dollar (CAD)

How do you ship your prints?

• My prints are rolled and wrapped in kraft paper and inserted inside a cardboard tube.

Where do you ship?

• I now ship everywhere in the world.

How much time will my order take to get processed?

• It should take up to two weeks for me to prepare it.

How much time until delivery?

• You should expect around 2 weeks depending on where you live.

I live in the Montreal vicinity, could I pick it up myself?

• Of course! Email me and we can arrange a date.

If my prints arrive damaged, what should I do?

• Contact me with proof of the damage (a picture will do it). If I have some left, I will send you another one. If not, you will get refunded.